Posts Tagged With: iTunes

Solving the iTunes Store “blank page” Issue

Just wanted to share this as it took me ages to work out why this was happening but only a few minutes to actually fix it.

So the symptoms…

> On opening iTunes, and selecting the iTunes Store, the home area would be sporadic bits of content with large gaps of nothing.
> When clicking through the tabs there would be nothing or just one or two bits of random content
> The App Store, Podcasts and iTunes U had absolutely nothing – just a completely white blank page

So I have spent a good amount of time wandering around the internet to see if I could find anything to help me. Apparently a LOT of people have had this issue (-_- ; )

Some people had quite extreme solutions like resetting keychains and putting through lots of commands and processes and deleting things as root. Others suggested changing the date or time or language.

However!

The one page that caught my eye and actually ended up solving this straight away was actually from Apple Support. But it was to do with issues signing in with your Apple ID.

Screen shot 2016-07-10 at 13.15.03

It had nothing to do with blank pages in the iTunes Store.

So why did it catch my eye?

Because it mentioned Safari, root of all evil and program of death and mayhem. (Oh, you are thinking that perhaps I am being mean, harsh, unfair? Read this post and then judge me.)

After having said issues with Safari before, I pretty much blocked everything I possibly could in the Safari Preferences.  However, I did not delete it. For this reason:

APPLE WILL ALWAYS FIND SOME WAY OF MAKING YOU REGRET DELETING ITS OWN PRODUCTS

evil Apple

There will always be something; some reason that you need some default Apple program to run other things.

And I was right. Because what the Apple Support page says is…

If you’ve blocked cookies in Safari, you might be asked to sign in repeatedly when you try to view your account information in the iTunes Store.

And I thought, this has nothing to do with my problem. I can sign in fine. It can’t work… Surely… I mean, iTunes has nothing to do with Safari. I don’t even use Safari. How can that possibly change anything…? And other people have deleted and reset all sorts of complicated things. Can Safari really be that annoying? Can it really have that much destructive power inside my system that it stops iTunes working?

Of course the answer is

YES!!!

I went into the Safari Preferences and in the Privacy tab reluctantly changed Block Cookies from “Always” to “From third parties and advertisers“.

Screen shot 2016-07-10 at 13.06.05

Closed Safari. Restarted iTunes. And yes, everything worked! It all loaded. EVERYTHING. I could browse Apps and Podcasts galore.

So yes… Now it works.

Nevertheless, I reserve the following space to rant about how annoying stupid stupid Safari is!!!! WHY DOES IT KEEP AFFECTING THINGS THAT HAVE NOTHING TO DO WITH IT??!?!?! AAARRGHHHHHHH!!!! STUPID USELESS PIECE OF LESS THAN RUBBISH!!!! AT LEAST SOME RUBBISH CAN BE REUSED AND RECYCLED!!!! *GODZILLA STOMPS ALL OVER SAFARI*

If you want to look you can find the original Apple Support message here:

https://support.apple.com/en-gb/HT203381

I hope this helps.

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Categories: Mac & OS X | Tags: , , , , , , , , , , , , , , , , , , , , , | 1 Comment

How to Stop iDevices Syncing Automatically

This is a stupid thing to set on default.  Why should my Apple devices automatically do this without me asking them to?  It’s a bit like someone who you have invited to your house randomly going through your stuff without asking and then chucking some of it out of the window. 

Yes, it’s true, all sorts of things can get deleted or overwritten through an automatic sync. 

So stupid… GRRR…

Anyway how to prevent this happening is a useful thing to know so I thought I’d write a quick post about it.

 

So, to ensure that iTunes does NOT sync devices automatically…

1.)  Go to the iTunes Preferences

2.)  Under the Devices tab tick the box that says:

Prevent iPods, iPhones and iPads syncing automatically

devices menu

3.) Click OK.

Yes, it really is that simple.  Of course, if you find later you want your iDevice to do this just untick the box. 

 

NOTE: if you want to use software that is not iTunes to access your iDevice it is better to tick this box just in case.

Categories: iPhone, Mac, Mac & OS X, Macbook Pro | Tags: , , , , , , , , , , , , , , , , , , | Leave a comment

How to Move/Delete Photos and Pictures to and from your iPhone in Bulk

This is actually more difficult than it should be.  It really is.  Seriously, where is the “use as USB” option??  Why must the iPhone be so closed off and annoying to get into???

But yes, there are various methods to do this.  There are also ways not to do this.  Like iPhoto.  I never ever use iPhoto as it is the most terrible, horrible, totally illogical, mind-bogglingly useless and just generally one of the worst programs I have ever used. Or possibly the worst, I can’t think of one I hate using more right now but possibly there are one or two.

Anyway, this is the way I go about moving/removing photos or pictures to and from my iPhone. 

Just FYI, I have not jailbroken my phone and I only use free programs.

Also, I have stopped my iPhone syncing automatically

This stops it doing things I haven’t asked it to, which is nice… 

…although why it syncs on default is beyond me. It’s like Apple have said “quick, let’s make the iPhone do lots of things as soon as the unsuspecting owner connects it to a computer with iTunes installed.  And let’s make it do super annoying things before they can stop it like syncing (deleting) photos and contacts in default locations. Yay!” Curse them and their default-syncing ways!!  If would like to stop your Apple devices doing this have a look at my post HERE.

 

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Part One:

How to Move Photos from your iPhone to your Mac (no iTunes involved – hooray!)

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Using iFunBox

Screen shot 2014-02-12 at 23.13.29I always use iFunBox to backup photos from my iPhone on my Mac.  It’s really easy to use and you can just select the photos you want to move and drag them to a folder of your choice.  No fuss – it’s a quick clean job.  Just like any other USB device you locate the files and move them. 

You can download iFunBox for free here:

http://www.i-funbox.com/ifunboxmac/

There’s nearly always a downside when you are trying anything involving iPhones and connectability.  In this case the downside is that you can’t use iFunBox to do anything else with your photos.  Although iFunBox is advertised as being able to import things to your iPhone I have not had any success with it.  Sigh. 

IFUN BOXNever mind… Next one!

Using Image Capture

Screen shot 2014-02-12 at 23.54.04Image Capture is a pre-installed app that comes with your Mac.  You can use it to move photos on to your Mac by selecting them and clicking Import.  Or you can just import them all.

Screen shot 2014-02-12 at 23.38.40

Again you can’t use it to add photos to your iPhone.  Oh no, that would be far too easy!  Apple would never make things that simple. 

o

Part Two:

How to Bulk Delete Photos from your iPhone (no iTunes involved – hooray!)

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Using Image Capture

Screen shot 2014-02-12 at 23.54.04You can also use Image Capture to delete photos from your iPhone in bulk.  This is super handy if you are like me and take thousands of photos and then dread deleting them one by one later to free up space…  To do this simply select the photos you want to delete from your iPhone and press the no entry sign at the bottom.

Screen shot 2014-02-12 at 23.49.25

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Part Three:

How to Move Photos from your Mac to your iPhone (iTunes sync involved – boo!)

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Using iTunes

Before doing this I suggest you backup all photos and pictures you may have on your iPhone using one of the methods above.  I really do think iTunes is one of the worst ways I have ever experienced trying to manage a mobile phone.  Seriously.  What is wrong Apple?  Why do you want me to spend hours trying to do things that should be easy and simple and not leave me screaming with rage and frustration and wanting to do a mass Godzilla rampage all over your stupid closed house ways???

So, after you have backed up, the only free way that I know of moving pictures and photos to your iPhone from a Mac is to use iTunes.  If you have not done this before I suggest that to avoid accidents you use an empty folder and put into it all the photos/pictures that you want to move to your iPhone.

NOTE: This does NOT mean your iPhone photos!!!  If you have backed up your iPhone photos to your “Pictures” folder, do not use that folder for this.  You will just end up having duplicates of everything!!  It is the curse of iTunes sync!!!

When you’ve done that fire up iTunes and connect your iPhone.  As I mentioned before my iTunes is set NOT to sync devices automatically, so if you aren’t sure check your iTunes Preferences before connecting your iPhone.  Once you have connected up, click on your iPhone from the Devices tab and click the Photos tab along the top.

TABS

In my case my “Pictures” folder was empty so I used that.  I created some folders inside my “Pictures” folder to separate the various things I wanted to add.  Your iPhone will automatically convert these into albums which is handy. You can select which folders within your chosen folder you want but I just click All Folders because it’s easier. 

IMPORT FOLDERS

When you are ready click Sync and wait while iTunes does other stuff you didn’t ask it to.  And a little while later it should tell you it has finished.

So that’s it. Hope at least one of these works for you. Good Luck!

FINAL NOTE: Before disconnecting your device always remember to EJECT it. You can do this in iTunes. Apple devices are always upset if you don’t eject first. And it is good to do this anyway. What ejecting means is that if either your device or the connected PC is still doing things it will finish up and then disconnect itself WHEN IT HAS FINISHED. This way you will not get errors or incomplete transfers. Which is definitely a good thing.

Categories: iPhone, Mac, Mac & OS X, Macbook Pro | Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 2 Comments

How to Sync your iPhone to a new Mac without Erasing your Data (a complete step-by-step guide)

My Macbook Pro hard-drive failed recently.  It was only about a year and a half old and it just went down without warning.  No slowing of the system, no problems, no crashes.  It just died suddenly. 

Anyway, I had Apple Care so I got it fixed for free with a shiny new HD.  However, I lost all my settings including the data relating to my iPhone to iTunes sync.  I spent the last 3 months trying to get my iPhone and the new HD to talk to each other.  But every single thing I tried didn’t stop me getting the unbelievably irritating message:

iphone erase and restore

But my persistence has finally paid off and I have actually successfully synced my iPhone to my new HD.  And, I have of course beaten (and beaten deep into the ground) the stupid stupid annoying irritating erase and sync message. This fills me with a sense of pride and accomplishment.

While I was trying and failing to fix the problem I read many many different solutions and also many different ideas about which software to use and so on.  I also read countless times that it was not fixable and that I had to erase my iPhone.  Or that I had to jailbreak it.  In any case I did not find one clear cohesive step by step to solving this problem.

So I would like to share my solution in the hope that it will help other people get themselves out of this ridiculous situation.  This is my own complete and extremely detailed step by step guide to syncing an iPhone with a second/new Mac without losing/deleting/erasing any data. 

This solution does not require jailbreaking or anything of that nature, nor does it require you to erase anything from your iPhone.

And yes, this is EXACTLY what I did to get my iPhone to sync with my new HD and iTunes. Continue reading

Categories: Free Software, iPhone, Mac, Mac & OS X, Macbook Pro | Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 27 Comments

How to downgrade from iTunes 11 to iTunes 10.7 + Solutions to Error (-42408) and iPhone Syncing Issues

After using iTunes 11 for about a month, to give it a chance after my initial disgust (see this post), I couldn’t stand it any longer.

And, after weighing up various options, including various alternative players, I decided to downgrade to iTunes 10.7. iTunes 10.7 supports iOS 6 so I would still be able to sync my iPhone while enjoying all the features and aesthetics which are sadly (and annoyingly) lacking in iTunes 11.

I can confirm that by using this method my iPhone, which is currently running iOS 6, does not get the “restore factory settings” error and has no problems syncing and accessing all the apps I downloaded using iTunes 11.

I also did not get the dreaded error message (-42408).

I had both these problems when I tried to downgrade previously.  So this guide also provides a solution to these errors.

I would also like to add that my iPhone is not jailbroken (just FYI).

Continue reading

Categories: Free Software, Mac & OS X, Macbook Pro | Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 20 Comments

Working Around the Regressions of iTunes 11

I decided I wanted to upgrade to the newest version iTunes as I had just bought an iPhone. I would have quite happily carried on using my old iTunes 10.2.1 which had never let me down but I wanted the iTunes setup option for the iPhone ready just in case of emergencies.  And it said I should get the latest one.  So I updated to the newest iTunes (at the time of this post 11.0.1).

I have to say, if you don’t have to update, don’t do it! The new iTunes is hideous and also really annoying in so many ways. It was probably marketed as “sleek and simplistic”, or some other rubbish, which just means it has less features, looks more boring, and is less user friendly.

Anyway.

There are several things you can do to make using the new and regressed iTunes more bearable.

Continue reading

Categories: Free Software, Mac & OS X, Macbook Pro | Tags: , , , , , , , , , , , , , , , , , , , , | Leave a comment

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