Posts Tagged With: solutions

Solutions for: I downloaded the Wacom bundle for OS X but now I have Windows! Help!

I started writing this in response to someone asking for help with this, but my reply got so long I thought I’d just make it a post.

The Problem.

  • You downloaded the Wacom tablet bundle which was appropriate to your system at the time.
  • Your system crashed/broke/failed, essentially just died a horrible death.
  • You bought a new system but now your old downloads are not compatible with your new system.

Bad News first…

I am sorry to be the bearer of ill news, but you can’t switch between dmg and exe downloads.  The choice you made on your first download is fixed and permanent.  The reason being (apologies if this is obvious) that the software is provided by separate companies (not Wacom) and therefore the license agreements are for one piece of software. It would be like buying Adobe Photoshop Elements for OS X and expecting Adobe to send you a Windows version when you get a new PC.
The Good News.

So that option is not open to you. However, I do have some advice as to what I would do in your situation. These are my solutions in order of preference (^-^)
1. Set up OS X on an external drive
External drives are really cheap now. I have a backup clone of my system on one of mine. The drive is about 1TB cost me £60-70 and that was a few years ago. I think the OS X partition is about half that…
I personally would just buy a copy of OS X from Apple (Snow Leopard/Lion/Mountain Lion are only £14 now). I would recommend Snow Leopard as it is widely considered the most stable of all the OS X systems and it takes up the least install space. However, you should buy what is best for you. But there is a link below just for reference.
You can find tons of tutorials about how to install OS X on to an external drive.
2. Try using a virtual machine
I have used VMware on my Mac to successfully run several virtual Windows systems (obviously my tablet worked fine too) so I would recommend it (although I haven’t tried running OS X on a Windows system). But I know there are many different virtual machines for Windows you can try for free. VirtualBox is one I have heard good things about but I’m afraid I’ve never tried it personally.  Nevertheless, you would (again) be able to find tons of info on the internet about setting up an OS X system using Virtual Box. You would again need to purchase the OS X system, but what is £14 in the grand scheme of things?
Note. An alternative to buying OS X, if you know someone with a Mac…
If you have owned a mac which died/stopped working, you legally own a copy of OS X, which through no fault of your own you now cannot use.  Therefore, if know someone with a working Mac you could just ask them to download the newest OS X (currently Yosemite) on to a USB for you, as technically it would be available to you if your mac was working. It is free after all. I think it is about 16GB (or possibly more) so you would need a suitable USB stick (or external drive partition). You would need to format the USB first, but that can all be done using Disk Utility. As ever, there are loads of walkthroughs on how to do this. In fact, it would be easiest to actually install OS X on the external drive using the Mac too, by booting into the Boot Manager (hold down Option when you hear the chime). Just remember NOT to click install straight after you have downloaded the installer as this would probably wipe the Mac you are using!

Once you have one of these up and running, simply redownload the bundled programs and install (of course you’ll need to install your tablet drivers etc).  It should all work fine.
Both these solutions would also work the other way (although you would have to buy Windows unless you have an install disc lying around. I have an old XP disc. Classic!). As I say, I have used VMware on my Macbook to run Windows and used my tablet (yes, with pressure sensitivity) so I know that it can be done.

But yes, that’s all from me. Hope this helps. Any questions, feel free to leave a comment below. I do try and get back to people eventually…
Good Luck (^-^)b

Categories: Art & Design, Art & Design Software, Graphics Tablets | Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Working Around the Regressions of iTunes 11

I decided I wanted to upgrade to the newest version iTunes as I had just bought an iPhone. I would have quite happily carried on using my old iTunes 10.2.1 which had never let me down but I wanted the iTunes setup option for the iPhone ready just in case of emergencies.  And it said I should get the latest one.  So I updated to the newest iTunes (at the time of this post 11.0.1).

I have to say, if you don’t have to update, don’t do it! The new iTunes is hideous and also really annoying in so many ways. It was probably marketed as “sleek and simplistic”, or some other rubbish, which just means it has less features, looks more boring, and is less user friendly.


There are several things you can do to make using the new and regressed iTunes more bearable.

Continue reading

Categories: Free Software, Mac & OS X, Macbook Pro | Tags: , , , , , , , , , , , , , , , , , , , , | Leave a comment

Airport Problems? Here are some possible solutions.

Recently I had a couple of problems with my Airport (or Mac wireless internet connection).  So in case anyone else is having similar problems I will report my findings here.


I was trying to connect to a new wireless network, which I had always found pretty straightforward to be honest.  I had all the network names and passwords and knew whether it was WPA or WEP and so on.  I also knew it was a closed network so it wouldn’t show up in the Select Airport Network window.


Solution One.

My first mistake was adding a closed network as an ordinary network.  My Mac couldn’t find the network at all.  So Solution One: If you are using a private closed network help your Mac by adding the network as a closed network.


Adding a Closed Network

So for those who don’t know how to add a closed internet network, there are several different ways.  (For those who know how this works, please skip this by clicking HERE.)  The way I do it is:

1.) Open Network Preferences, either through System Preferences > Network

or using the Network icon in your toolbar.

2.) First click the lock in order to allow yourself to make changes.  Unless you are Admin you will have to authenticate this.  Then click the Assist me… button.

3.)  You will be given the options Cancel, Diagnostics and Assistant in a drop down window.  Choose Diagnostics.

4.) You are then asked to choose the Location of your network, e.g. Home, Work etc., then click Continue.

5.)  You are then asked to choose the type of network port (in general, Airport [wireless] or Ethernet [wired] ) you want to use.  So for wireless choose Airport and then clickContinue.

6.)  A closed network is private and therefore not visible in the available networks window.  So instead choose Use Closed Network.


7.) In the next window you will be asked to write your Network Name, Wireless Security and your network Password.  Ensure you know if there are any capital letters as network passwords are case sensitive.  It is also important to know exactly what type of wireless security you are using (WPA, WEP etc.) otherwise you may not be able to connect even if the name and password are both correct.

and then click Continue.

Your Airport should now be connected to your specified network.


Airport Connected but still no Internet Connection!

So having done all of the above I had my Airport connection up and running.  It told me I was connected to the network and could identify the IP address.  However there was no internet access at all either through Firefox or through Safari.


Solution Two.

Ensure that your DNS (Domain Name Server) servers are correct.  To find out exactly what your DNS servers are you should ring your ISP (Internet Service Provider).  In very basic terms, your Internet Service Provider is the company you pay every month to provide you with your internet connection.  For example, some big name ISPs are companies like AOL (global), Pacific Internet (Asia), Internode (Australia), Softbank (Japan), BT (UK), etc.  For more information about ISPs have a look at the Wikipedia page below.

Once you know what they are (usually there are 2 – a main server and a backup), check they are correct by going into Network Preferences and then clicking Advanced.

You can see your current DNS servers under the DNS tab.  To add new DNS servers click the little + button at the bottom and type in the four sets of numbers.  In some cases there may only be one server, but usually there are two.  If your server is incorrect just add the correct server in the same way as adding a new server.

Categories: Mac & OS X | Tags: , , , , , , , , , , , , , , , , , , ,

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