Posts Tagged With: version

A Solution to Problems with Skype Video Calling

This is just a quick post about some problems I had with video calling on Skype recently.

If you arent sure how to make a video call on the new Skype (version 6) please read the walk through on the Skype website here

So my problem was that, although I had previously tested my built-in Macbook camera was working (but not running in the background) and I could even see myself under the Audio/Video tab in Skype Preferences, every time I pressed the video call button it tried its best to switch to video and then reverted back to voice call. 

Screen shot 2013-05-18

I really didnt understand what was going wrong.  As usual I turned to the internet for help, but in the end I managed to solve it myself with a few pointers to the reasons causing the problems.  Continue reading

Categories: Free Software, Mac & OS X | Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Having a few problems after a Firefox upgrade…

Just wanted to dash out a quick post about problems I had with a recent Firefox upgrade.  I would like to add that I am a loyal Mozilla Firefox user and although I do have Safari (it came with my Macbook Pro) I never use it except when needs must.

Foxkeh – the official Japanese mascot of Firefox

Anyway I upgraded to Firefox 14.0.1 after being prompted by the usual message about security and stability and so on.  And after restarting and all that jazz, I found that half the sites I usually use (e.g. youtube.com) at wouldn’t load and the rest (e.g. Google) were so slow that you could go away and make a cup of tea between each new page.

So clearly something was amiss.  I have actually never had this sort of problem with Firefox, even back on old Windoze.  At first I thought it might be my network running slowly or the website servers being down, but when fired up Safari everything worked fine.  So clearly it was a Firefox problem.

After reading various posts (which didn’t really help) I decided to just try a few things and see if I could fix it myself.  I tried deleting all my cookies and history, rebooting the system etc but nothing changed.  So I decided to uninstall and reinstall a previous version.  For the record I installed Firefox 13.0.1 and it is working like a charm (so far anyway).

For those who want to install a previous version of Firefox you can find one here.  A few words about installing a previous version of Firefox:

1.)  Mozilla will try to dissuade you from installing a previous version as it is not as secure as the most recent version.  However, I have not had any problems.

2.)  “b” means beta, these are often unstable so it’s best to go with the most recent of the previous stable versions e.g. in my case I downgraded to 13.0.1.

3.)  Make sure you uninstall your current Firefox before installing an older version.  If you are using a Mac just drag the Firefox icon from the Applications folder to the Trash.  You’ll probably have to authenticate this unless you’re Admin.

4.)  It’s best to back up your bookmarks just in case of accidents.  I didn’t have any problems but it’s not rocket science to create a backup just in case.  Just go to Bookmarks > Show All Bookmarks

Then from the Star button you can either Backup or Export Bookmarks to HTML.  I usually do both just in case.

 Although this may all seem obvious, I’ll just run through the uninstall/install process quickly.

1.)  To uninstall Firefox (in OS X) simply open your Applications folder and drag Firefox to the Trash.  You should empty your Trash before installing a previous version to avoid potential problems.

2.)  Download the version you wish to install from this page.

3.)  Open the .dmg and drag Firefox into your Applications folder.  You will need to authenticate this if you are not Admin.

A Quick Note:

I have turned off my Firefox updates to stop it returning to the problem version.  It will do this if you leave your Firefox updates to default.  To stop this automatic update happening go to Firefox > Preferences and then from the menu choose Advanced > Update.  Then you have two options, either:

  • Check for updates, but let me choose whether to install them (which can be a pain in the neck as it helpfully checks for you at least once every time you use Firefox)

or,

  • Never check for updates (this is fine as long as you check manually once in a while)

To update Firefox manually simply go to Firefox > About Firefox > Check for Updates.

Categories: Firefox, Free Software, Mac & OS X | Tags: , , , , , , , , , , , , , , , , , , , , | 1 Comment

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